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• Healthcare professionals are defined by a standard of conduct deep-rooted in commitment, confidentiality and relationships. Committed to performance improvement and maintaining integrity,

• Healthcare professionals recognizes personal accountability and moral obligation to all customers served—clients, employees, employers, members of the healthcare team, physicians, organizations, and the public.

• Healthcare quality professionals promote the dignity of the profession and are committed to practicing with honesty, integrity, and accountability, respecting all laws and refusing to participate in or conceal any unethical, false, fraudulent, or deceptive activity.

• Healthcare professionals' primary commitment is to the health, well-being, and safety of patients. They must take appropriate actions which are consistent with organization policy regarding any instances of incompetent, unethical, illegal, or impaired practice.

 

What They Do

 

Healthcare professionals

• Practice the profession with honesty, integrity, and accountability.

• Maintain the level of competency as outlined in the Standards of Practice for Healthcare Quality Professionals.

• Seek the trust and confidence of all customers.

• Support the Standards of Practice for Healthcare Professionals.

• Promote the right of privacy for all individuals and protect the maintenance of confidential information to the fullest extent permitted by law.

• Promote cultural change that encourages the reporting of events that may result in actual or potential harm to patients or others.

• Use expertise to inform employers or clients of possible positive and negative outcomes of management decisions in an effort to facilitate informed decision making.

• Give credit for the work of others to whom it is due.

• Aid the professional development and advancement of colleagues.

• Maintain membership in professional organizations as a means of promoting quality and professional growth and avoid the use of such membership for the sole purpose of solicitation of business or for personal financial gain.

 

Standards of Practice

 

The healthcare quality professionals

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• Maintains active personal and professional development programs in the field of healthcare quality and exhibits a broad range of knowledge.

• Creates and supports an environment that fosters teamwork, emphasizes quality, recognizes the customer, and promotes learning.

• Maintains a commitment to the improvement of the professional through participation in, and active support of, the local, state, and national professional organizations.

• Addresses concerns and takes formal actions to resolve or report the unethical or questionable practices to the appropriate channels.

• Adheres to the Code of Ethics for Healthcare Professionals.